Perspectives on the Acute Care Continuum

The Acute Care Continuum is the integration of urgent, emergent, inpatient and post-discharge care of patients with acute medical conditions.

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Surveys suggest that the majority of Americans would prefer not to receive life-prolonging care if they were suffering due to an incurable condition. Yet CMS estimates that only about 55 percent of older inpatients have a "goals of care" conversation documented in their charts. Here's how CEP America is using provider education to ensure that every patient has a voice in these important matters. Read More...
6/14/2017 1:07:53 PM | 6 comments

cep america emergency roomThe road to becoming a 911 receiving center can be challenging, as the ED team at St. Vincent Medical Center learned. Here's how they prepared to receive more — and more acute — patients. Read More...
5/31/2017 6:54:06 AM | 3 comments

Interview with a palliative care physicianThe practice of palliative care requires providers to look at health and healing in a new light. In today's post, Perspectives catches up with Palliative Care Coordinator Satya Chelamkuri, MD, to learn more about this fascinating area of medicine. Read More...
4/3/2017 2:03:57 PM | 7 comments

Urgent care clinics face a unique set of challenges when it comes to fostering loyalty and patient satisfaction. Here's how one clinic is using technology to gain valuable feedback and improve service recovery.
3/20/2017 1:28:15 PM | 2 comments

In a busy emergency department, patients can feel lost in the shuffle. No wonder patients admitted from the ED tend to score the hospital low on patient satisfaction surveys. But even after a negative experience, it’s still possible to win back patients’ loyalty. The trick is to respond quickly and with genuine compassion. Read More...
2/27/2017 2:56:37 PM | 0 comments
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