Perspectives on the Acute Care Continuum

The Acute Care Continuum is the integration of urgent, emergent, inpatient and post-discharge care of patients with acute medical conditions.

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In a busy emergency department, patients can feel lost in the shuffle. No wonder patients admitted from the ED tend to score the hospital low on patient satisfaction surveys. But even after a negative experience, it’s still possible to win back patients’ loyalty. The trick is to respond quickly and with genuine compassion. Read More...
8/16/2017 2:39:48 PM | 1 comments

Sutter Delta Medical Center Emergency Room TeamWhen competition for top talent is tight, workplace culture can make or break your hospital. Here's how the team at Sutter Delta Medical Center's Emergency Department approached culture change to create a positive environment for providers and patients. Read More...
8/1/2017 1:03:17 PM | 1 comments

cep america health disparitiesIn order to succeed in value-based reimbursement models, hospitals must deliver optimal performance regardless of the various populations they may serve. Organizations and providers who are aware and understanding of the disparities that exist in their communities and who engage in a culturally competent approach will produce a significant ROI for hospitals through better management of readmissions, resource utilization, and a variety of quality metrics. Read More...
7/12/2017 9:54:14 AM | 3 comments

Surveys suggest that the majority of Americans would prefer not to receive life-prolonging care if they were suffering due to an incurable condition. Yet CMS estimates that only about 55 percent of older inpatients have a "goals of care" conversation documented in their charts. Here's how CEP America is using provider education to ensure that every patient has a voice in these important matters. Read More...
6/14/2017 1:07:53 PM | 6 comments

cep america emergency roomThe road to becoming a 911 receiving center can be challenging, as the ED team at St. Vincent Medical Center learned. Here's how they prepared to receive more — and more acute — patients. Read More...
5/31/2017 6:54:06 AM | 3 comments
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