Pamela McCord, BSN, MBA, joined CEP America in 2012 after working as an emergency department director at Sherman Hospital in South Elgin, Illinois for two years. She started her career as a cardiac nurse at Memorial Hospital in South Bend, Indiana, and later served as director of nursing for inpatient and outpatient units at Christ Hospital in Cincinnati. During her career, she worked as a healthcare consultant at General Electric and has developed platforms for hospital ACOs — in the US and internationally — for Deloitte Consulting. She has also managed process improvement for major hospital systems in the United States. Pam holds a Bachelor of Science degree in Nursing from Indiana University and an MBA from Thomas More University in Kentucky.