Perspectives on the Acute Care Continuum

The Acute Care Continuum is the integration of urgent, emergent, inpatient and post-discharge care of patients with acute medical conditions.

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In a busy emergency department, patients can feel lost in the shuffle. No wonder patients admitted from the ED tend to score the hospital low on patient satisfaction surveys. But even after a negative experience, it’s still possible to win back patients’ loyalty. The trick is to respond quickly and with genuine compassion. Read More...
2/27/2017 2:56:37 PM | 0 comments

In order to maintain a sense of forward momentum and job satisfaction as a healthcare provider, it helps to set annual goals. To help you get on track for 2017, here are some tips from Surinder Yadav, MD, CEP America's Vice President of Hospital Medicine. Read More...
2/23/2017 2:00:12 PM | 2 comments

When a hospital's emergency and hospitalist providers work under a collaborative model, providers in both departments become champions of each other’s causes, yielding benefits for patients, the staff, and the hospital at large. Read More...
2/21/2017 3:36:51 PM | 0 comments

Good Samaritan Hospital is committed to improving outcomes and patient experience. Here's how administrators and the medical staff approached integration and how CEP America physician leaders helped them to create more meaningful integration between service lines. Read More...
2/15/2017 11:19:59 AM | 2 comments

For acute care providers, saving lives is all in a day’s work. You do your best. You hand the patient off or discharge them. You rarely hear the outcome.
But once in a while, you do. Emergency physician Kendrick Johnson, MD, was surprised when a former patient, Dennis Ow, reached out to him almost a year later. Today on Perspectives, both share the heartwarming story of their reunion — and the lessons they learned about gratitude. Read More...
2/13/2017 11:55:39 AM | 11 comments
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