Perspectives on the Acute Care Continuum

The Acute Care Continuum is the integration of urgent, emergent, inpatient and post-discharge care of patients with acute medical conditions. 

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Wowing patients in ambulatory settings is difficult but certainly not impossible. In fact, the team at Sequoia Prompt Care in Visalia, Calif., center recently took home a national award for patient satisfaction. Here's how they did it. Read More...
1/20/2017 4:06:29 PM | 0 comments

Safety net hospitals face unique challenges to surgical efficiency. Here's how the anesthesia department at one urban hospital is helping vulnerable patients arrive on-time and ready for surgery. Read More...
1/18/2017 11:49:27 AM | 2 comments

When tragedy strikes a community, things can get personal fast for emergency workers. Here's one ED physician's story of responding to the Umqua Community College shooting — and his advice on moving through grief and trauma to rekindle the joy of practicing medicine. Read More...
1/11/2017 12:34:56 PM | 20 comments

In complex organizations like hospitals and health systems, a culture of accountability is essential for success. Here's why accountability matters, what it looks like, and what healthcare leaders can do to nurture it within their teams. Read More...
1/9/2017 11:33:04 AM | 3 comments

By Charmaine Mislang

Satisfying ED patients has become a do or die mission for hospitals. And in the digital age, a little goodwill can spread at the speed of light. In today's post, one satisfied patient talks about the experiences that prompted her to write a positive Facebook post that ultimately went viral. Read More...
1/4/2017 5:55:49 PM | 4 comments
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