Motivate Your Team & Wow Your Patients
4/13/2015 12:00:00 AM
The patient is at the center of the care we provide in the Emergency Department and across all healthcare settings.
But the shift from fee-for-service to pay-for-performance has made the patient experience all the more important. With patient satisfaction scores now affecting a hospital’s reimbursement rate, administrators are looking to their team leaders to develop and implement plans to improve the patient experience.
In this webinar, we will discuss the importance of addressing the patient experience in the Emergency Department while also highlighting best practices that elicit participation and collaboration from your nursing team.
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