Case Studies

CEP America Aligns with the Entire Hospital's Goals

Advocate Sherman Hospital

Hospital Beds 255
Annual ED Visits 49920
ED Beds 25
Fast FactLevel II Trauma Center

As Advocate Sherman Hospital was preparing to move into a brand new facility, hospital administration knew that they needed to enhance the ED’s leadership and resources to adequately meet the demands that come with an expanded ED. When looking for new ED management, CEP America’s proven and reproducible results made Advocate Sherman’s administration confident that they were a good partner for their new ED.

What Advocate Sherman Hospital received was not just a partner for the ED, but a partner for the entire hospital. “CEP America has a Partnership model,” says Regional Director, Matthew Stilson, MD, referring to CEP America’s democratic structure. “That really means becoming a Partner with the hospital and to understand what their goals and needs are.”

CEP America’s culture of collaboration has led to an emergency physician on almost every committee in the hospital. By understanding all of Advocate Sherman’s operations, CEP America’s physician Partners are able to understand how the ED impacts the hospital, and in turn, how the rest of the hospital impacts the ED.

“CEP America has gone out of their way to establish relationships with existing medical staff and outside organizations,” praises Ian Jones, Advocate Sherman’s VP of Clinical Performance. “Their depth of management and well-developed infrastructure encourages quality and satisfaction across the organization.”