Billing


Thank you for giving us the privilege of caring for you. We are committed to providing you with exceptional, compassionate care.
 
When you receive care at a hospital, you will often receive two bills: one from the hospital (called a “facility fee”), and one from the physicians who provided your care (called the “professional fee”). The bill from CEP America covers the professional fees for the care you received.

For information about a bill you have received for CEP America Anesthesia Services, visit the Anesthesia Billing & Insurance section. 

Contact Us

If you have any questions about a bill you have received from CEP America, please contact:
 
Customer Service Department
(800) 498-7157
Monday-Friday, 8:00am-5:00pm PST
 
You may also read our Frequently Asked Questions below.

Paying Your Bill

We accept Visa, MasterCard, money orders, and personal checks.  Credit and debit cards are accepted over the phone at (800) 498-7157 or online at www.drpaycenter.com/billpay.  Payments can also be mailed to:
 
CEP America * (Hospital Name)
PO Box 582663
Modesto, CA 95358

Frequently Asked Questions

Below are some frequently asked questions about medical bills:
 
Do you offer payment arrangements?

To determine if you qualify for payment arrangements, please contact our customer service department at (800) 498-7157.
 
Is there any help available if I am experiencing a financial hardship?

Yes, please contact Customer Service at (800) 498-7157.
 
Why do I receive separate bills from the hospital and physician?

The physicians are not employed by the hospital; therefore, you will receive a separate bill.  For example:  If you came into the emergency room and had an x-ray and lab tests, you may receive a bill from the hospital for technical resources, a bill from the emergency physician for professional services, a bill from the radiologist for interpreting any x-rays, and a bill from the pathologist for analyzing any specimens taken.
 
Is there any help available that allows me to better understand my billing statement?

Yes, you are welcome to contact our Customer Service department Monday-Friday between the hours of 8:00am-5:00pm PST at (800) 498-7157.
 
If you have any other questions about a bill you’ve received from us, please contact:
 
MedAmerica Billing Services, Inc.
1601 Cummins Drive, Suite D
Modesto, CA 95358
Main Phone Number: (800) 498-7157
Email: info@medamericabilling.com