Billing & Insurance
Thank you for giving us the privilege of caring for you. We are committed to providing you with exceptional, compassionate care.
When you receive a surgical procedure at a hospital, you will often receive three bills: one from the surgeon, one from the hospital (called a “facility fee”), and one from the anesthesiologist. The bill from CEP America Anesthesia covers the professional fees for the care you received from the anesthesiologist.
If you received a bill prior to December 1, 2014, the professional fees will be from Group Anesthesia Services, Inc.
Pay Your Bill
If you have any questions about a bill you have received from CEP America, please contact:
Anesthesia Business Consultants
Customer Service Department
To pay your bill online, please visit our billing company’s payment portal
Frequently Asked Questions:
How does health insurance cover charges for anesthesia?
Which health insurance plans have established "in-network provider" contracts with CEP America Anesthesia Services?
What can I do if my plan is not contracted with CEP America?
Terms of coverage vary among plans; please consult your policy for details. For procedures covered by insurance, the health plan generally pays a portion of the anesthesia charges and the subscriber pays the balance, provided the plan's deductible amount has been met. For plans that have established contracts with CEP America, charges are discounted according to the terms of the contract. Unfortunately, however, a few PPO plans have not established contracts with CEP America (and therefore CEP America is an "out-of-network" provider). These plans still typically pay a portion of either the total charge or the plan's limiting charge (which is sometimes paid directly to the subscriber), with the subscriber ultimately responsible for paying the charges to CEP America.
This list is up to date as of June 2015 and is subject to change at any time. For current information or any questions, please call your health insurance provider.
Affinity (Bay Valley Medical Group)
Anthem (Blue Cross) – including Exchange
Blue Shield – including Exchange
Coventry (First Health / CCN)
GEHA (Gov't Employees)
CIGNA (Great West)
MultiPlan (Concentra Preferred Systems, Beech Street, ADMAR/BCE Emergis and some HealthNet, Principal Financial Plans billed through MultiPlan) ***
Palo Alto Medical Foundation (Camino Medical Group)
Physicians Medical Group of Santa Cruz
Preferred Medical Claim Solutions
SCCIPA (Santa Clara County IPA)
Tricare / Champus
*** Note: many insurers such as HealthNet and others are covered under Multiplan. Check your insurance card/insurer.
CEP America is committed to assisting you with any financial issues you may have. We strongly encourage you to call our office at (408) 354-2114 before or after your procedure to confirm your plan's contract status with CEP America and to receive an estimate of charges.
If your plan does not have a contract with CEP America, you should contact your plan to get an estimate of their expected financial contribution. Some non-contracted plans will still pay a significant portion of charges, especially if there are no contracted providers available in the area.
If you feel your plan leaves you with an unreasonable financial burden, CEP America offers payment plans or financial hardship discounts on a case-by-case basis. Please ask about our Bridging Program for insurance plans we are currently in contract negotiations with.