CEP America's Pillars of Excellence



Exceptional Care Needs a Firm Foundation

At CEP America, we know how much you care about the communities you serve. That’s why we’ve built our organization to care for patients across the Acute Care Continuum.
 
From emergencies and hospitalizations to post-acute and urgent care, the journey to wellness can be a long and complicated one. Our compassionate physicians guide patients at every step to deliver a seamless experience that ensures that patients will get home safely and will not need to return to the hospital.

“CEP has been a partner in the past and the partnership is going to carry us forward. They’re visionary in being able to recognize what’s going to happen in healthcare, and then they're working with me as a hospital leader continually.”
Mark Korth
President
Dignity Health- North State

So how do we accomplish this for over 5 million patients each year? It all starts with a culture that is founded on strong physician leadership. Our democratic model cultivates a culture in wich our physicians align with hospital leaders to integrate services, collaborate across specialties, and improve performance in our departments, hospitals, and health systems.
 
Directed by our local physician leaders, we have identified four building blocks of the Acute Care Continuum that guide our organizational culture and cultivate success:
 
Integration
Patients want their journey through the health system to be as quick and painless as possible. That’s why we coordinate care across clinical settings to improve outcomes and increase both patient and staff satisfaction.
 
Collaboration
A collaborative team built on mutual respect results in a better experience for our patients. We work as partners with your hospital’s leadership, nurses, providers, and staff as we all strive to improve patient care.
 
Performance
We’re tireless in our search for new and better ways to care for patients and meet the challenges facing your hospital.
 
Physician Leadership
The key to our success.
 
Our physicians bring vision, passion, and commitment to each of their practice locations. We realize that without strong physician leaders in place, none of our programs or initiatives would be successful. By taking a sense of ownership in their local site, they work to help you achieve your short- and long-term goals and cultivate ongoing success.
 
See the pillars in action at hospitals like yours.